Open your account in less than 5 minutes!

We just need 5 minutes of your time and some information

To open a moey! account you only need:

Identification document (Citizen Card, Residence Card or Residence Permit in card) or Chave Móvel Digital (Citizen Card)
To be at least 18 years old
Residence address in Portugal
To have a good internet connection
You have two options to open an account
Video Call or Chave Móvel Digital

Video Call

Talk to one of our agents to confirm your identity in under 5 minutes
Have your documents with you (do not have them in paper support)
Have good lighting and a calm environment
Make sure you are alone

Chave Móvel Digital

Have your account open in under 2 minutes
Confirm your identity in the app with your Chave Móvel Digital and the code associated
Have a Chave Móvel Digital (associated with the Citizen Card)
Learn more cmd Request Chave Móvel Digital
0€/Month
No membership nor maintenance costs
Account
Membership
0 €
Account Maintenance
0 €
Purchases & Payments US and rest of the world
Payments - Eurozone
0 €
Payments - Rest of the world
0 €
Transfers
moey! transfers
0 €
MB WAY transfers
0 €
SEPA transfers (through IBAN)
0 €
SEPA immediate transfers (up to 40 per month / 0,5€ per transfer after the 40st)
0€
Withdrawals
Withdrawals - Portugal and Eurozone
0 €
Withdrawals - Rest of the world (Please note there can be extra fees applied by local operators)
1.7% of amount drawn
Cards
moey! card
0 €
moey! card replacement
0 €
We are not the ones saying it …
Our users speak for us
Frequently asked questions
So you don't miss anything

Opening an Account and Identity Check

Who can subscribe?

If you have a Portuguese Citizen Card, Permanent Residence Certificate (card format) or Residence Permit (card format) you can subscribe. It is necessary that the documents have your Portuguese tax number (NIF) printed and that the format is in card, since it is not possible to accept paper documents.

You must also have a residence address in Portugal and be over 18 years old.

In the case of Brazilian citizens who enjoy the status of equal rights and duties under the Porto Seguro Treaty, it is necessary to present the citizen card issued by the Portuguese Republic or the residence permit through chave móvel digital.

Each client is only allowed one account.
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How can I open an account?

Opening a moey! account is as easy as it seems:

1. Download the app to your phone. The app is available for iOS 10.3 or above and Android 6.0 and above.

2. Enter the app and register. You need to be over 18 and have a Portuguese ID document
(ID card or Residente Permit) in card format (we can't accept paper documents) and with your portuguese tax number (NIF) printed. In the case of Brazilian citizens who enjoy the status of equal rights and duties under the Porto Seguro Treaty, it is necessary to present the citizen card issued by the Portuguese Republic or the residence permit. Chave Móvel Digital is only available if you have Cartão de Cidadão.

3. Follow the steps so that we can check all the legal details, and you’re done!

Note: if you have already been a moey! customer you can only open a new moey! account after 30 days.

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How long will it take to verify my identity?

The video call you must do to open an account will take about 5 min. It's very fast!

To make sure it goes smoothly make sure that:

- You have your ID document (ID card or Residence Certificate) handy (confirm that it is not expired)
- You have good internet connection (data or wifi)
- You are in a calm environment and the light is good

 

To do your identification through Chave Móvel Digital, activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital and then follow the steps in the app.

Chave Móvel Digital is only available if you have Cartão de Cidadão.

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Why do I have to have my identity verified?

Being a bank, we need to know who each of our clients is.

The Bank of Portugal obliges as much, as part of anti-corruption and anti-fraude measures.

Since you don’t need to go to an agency, and you can do everything over your smartphone, we need to do a quick video (it takes about 5 minutes and we can do it between 9h and 24h) or by using Chave Móvel Digital.

To do your identification through Chave Móvel Digital, activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital and then follow the steps in the app.
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How can I open my account using Chave Móvel Digital?

Chave Móvel Digital is only available if you have Cartão de Cidadão.

To open your account through Chave Móvel Digital activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital.
Follow the steps in the app and that's it.
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Open your account in 5 minutes

Download the app and open an account in less than 5 minutes

Don't wait for tomorrow!

Download the app, now!
No costs, no queues, no delays

Nice! You're almost there!

We've sent you a text message with a link to download moey! app

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01
Download the app
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02
Validate your identity with video call or Digital Mobile Key
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03
Provide us with some important data to finalize the process
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Starts making purchases and payments immediately

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